Step 1 for creating a community contact
The first step in creating a community contact is to determine if the offender has a prior record on the system. If there is, the system reactivates this record, and assigns a new contact number to identify this contact in the offender’s record. This approach saves time, because instead of re-entering all the offender’s biographical information, you only have to update it.
To discover if an offender has a prior record:
If you are sure of the correct spelling of the offender’s name, use the Exact Name Search screen.
If you are not sure of the spelling of the offender’s name, use the Partial/ Soundex Name Search screen. You can do a partial search on a portion of the name (for instance, to bring up all names beginning with a certain letter), or a soundex search (which generates a list of names that sound similar but are spelled differently).
You can also use the Identifier Search screen to try and locate the offender record using numbers (such as driver’s license, date of birth, birth certificate or social security number).
All these screens search across every caseload.
Next step for creating a community contact:
If you don't find a prior record for
an offender:
go to Step 2: assigning a new offender ID #.
If you do find a prior record that
does not have a currently active community contact:
skip to Step 3: intake: activating an offender's file.
If you do find a prior record and the record has a currently active community contact:
skip to Step 5: establishing adding a location to a contact.
learn how to use the Exact Search screen.
learn how to use the Partial/Soundex Name Search screen.
learn how to use the Identifier Search screen.
learn how to use the [Caseload-Specific] Name Search screen.