All work associated with an offender that must be performed by community service officers is recorded in the Orders & Requests module.
Orders are legal or other orders issued by a court or judge. They can include both orders for offender supervision (sentence orders) and other penalty or non-penalty dispositions, and associated conditions.
Requests relate to specific documents or reports, such as a pre-sentence investigation report. They form items of work that must be assigned to and performed by an officer.
An agency can treat their work as orders or requests, whichever better serves local needs. Both orders and requests must be recorded in TAG so that they can be counted in a workload as specific items of work and assigned to an office or officer. For accountability, TAG tracks a work item until completion.
In TAG, you can record community orders in a particular sequence:
Arrests
Events (court)
Offenses (charges)
Orders (sentences)
Order Terms (sentence period or work/AC hours)
Order Conditions
Fine Defaults
The relationship between events to offenses, offenses to orders, and orders to order terms, is one-to-many. A (court) event can have multiple offenses (charges) based on statutes. Each offense can have multiple orders (sentences). Each order can have multiple order terms and conditions.
In TAG, you use a slightly different structure for community requests, because they have a different relationship to charges. A request can be tied to multiple offenses, not just one.
The sequence for requests is:
Arrests
Events (court)
Offenses (charges)
Requests
Request Details
Case Issues
Penalty Options
Request Production
Request Assessments
Arrests, events and offenses are recorded on the Legal Cases screen. It is possible to set up the Legal Cases screen so that each of these items must be recorded in sequence before the screen will accept the next; an arrest record must exist before a court event can be recorded, and a court event record must exist before a charge can be recorded, and so on. However, this is a matter of choice for each TAG installation. Your system may use a different sequence, in which an arrest is not the first step, for example, or it may not enforce a sequence at all.
All order information is recorded on the Orders screen, and all request information is recorded on the Requests screen.
Before an office can record an order or request on an offender, it must establish an interest in a contact (on the Add Location to Current Contact screen).
That office can then carry out work only on its own orders, not on orders attached to another agency location. Users at all locations can still view all work on an offender across all bookings and contacts.
learn about Supervision Orders.