Step 4 in creating a community contact
An offender record is activated on TAG so community services staff can perform work on that offender. Community TAG intake differs from institutional TAG admission in some very basic ways:
An offender may or may not be on probation or parole at the time community work is done (for instance, when a pre-sentence report is requested by a court), so for community TAG, an offender record can be active without the offender actually being under supervision. This can never happen for institutional TAG, where an active booking means the offender is in custody at a specific jail or prison, and therefore always under current supervision.
For institutional TAG, an offender record can be active in only one location at any given moment, because the offender can only be in custody in one place at a time. But in community TAG, work on an offender record can be assigned to multiple officers at multiple agency locations. Therefore, for community TAG, multiple offices can be attached to one Contact #.
Community TAG therefore has extra steps in Intake to handle these differences. The Intake screen activates an existing offender record by creating a new Contact #, and places the offender record on one agency location only, exactly as the institutional TAG Admission screen functions. Then, other community offices can establish an interest in the same offender record, using the Add Location To Current Contact screen.
Next Step for creating a community contact:
step 5: learn about the Intake screen.
learn about the intake sequence.
learn about assigning ownership of an offender to an officer.