Inquiring on Paper File Delivery

The Paper File Delivery Inquiry screen displays a log of all paper files delivered to locations in your caseload. Use this screen to see what paper files have been delivered, and to cancel the record of a delivery if it is an error.

  1. For institutional work: select Institution Paper File Tracking Delivery Log to access this screen from the Main Menu

  2. For community work, select Community Paper File Tracking Delivery Log from the Main Menu.

  3. In the To Location field, click the List of Values, then select a location. Mandatory field.

  4. Query to see all the files delivered to the selected location.

  5. To see only selected file deliveries, complete at least one field in the Search Criteria block. The following explains how to enter information into fields in the Search Criteria block:

  1. Once you have entered all your desired search criteria, query to display the desired record(s).

  2. To cancel the record of a delivery, click the Cancel Delivery checkbox on the left. (To cancel all the displayed items, click the Cancel All Items checkbox at the bottom of the screen.)

  3. Click Save. The selected item or items disappear from the screen and reappear on the Paper File Delivery screen as a file still requiring shipment.


learn about the Location File Inquiry screen.