Generally, a caseload is the set of offenders administered at a single location, so each location of an agency with multiple locations will have its own caseload. To allow for the administration of many agency locations, TAG maintains two types of caseloads: caseloads and administrative caseloads:
A caseload is a set of offender records currently housed at or supervised from a single agency location. When officers are assigned to a single agency location, their caseload consists of those offenders held at or supervised from that one location.
An administrative caseload is used to group a number of caseloads for administrative purposes. In institutions, for example, an administrative caseload is often established to manage the trust accounts of several smaller caseloads.
Users of TAG are assigned to one of the caseloads on the system, based on their function within the agency. For security purposes, update authority on a caseload is usually restricted to people working at the agency location. Users may be given inquiry access to other caseloads, but can only make updates to their own.
Users may also have access to the agency's Central Case File, an administrative caseload composed of the historical booking and contact instance records of all offenders processed by the agency across all agency locations. This can be especially useful when transferring an offender from one caseload to another, or admitting an offender who was previously administered at another agency location.