Because every agency has its own particular administrative requirements for managing offender records, TAG is broken down into independent modules that each covers a particular administrative requirement. Beyond kernel modules that must be purchased for TAG to work, TAG may be purchased according to the needs and budget of your facility. Each TAG module consists of a group of screens suited to performing a particular set of administrative tasks.
Syscon has two TAG products that are fully integrated, and each of these has its own kernel modules for operation. Institutional TAG, or iTAG, has a kernel module called Admission & Release which covers all basic administrative requirements related to admitting and releasing an offender; because this module creates the offender records used by all other institutional modules, it is therefore a pre-requisite for all other institutional modules. Community TAG, or cTAG, has a kernel module called Intake & Release which creates offender records and is a pre-requisite for all community modules.
The full set of iTAG modules are:
Admission & Release (kernel): searches the database for offender records, admits and releases offenders, and maintains the count
Schedules & Movements (kernel): schedules offender events, checks for conflicts, and confirms that scheduled events actually occur
Legal Documents (kernel): records the specifics of legal orders authorizing offender custody and movement
Imaging: electronically captures and displays offender images with standard video equipment, and stores it with the offender record
Sentence Administration: records offender sentence details, with calculation of key administration dates customized for each jurisdiction
Classification: determines appropriate offender custody levels through user-defined assessment questionnaires and numeric scoring, along with case management and program tracking
Offenses In Custody: tracks a formal disciplinary process for internal incidents and offender rule violations
Shift & Incident Logs: records shift and incident information, both offender- and non-offender related
Parole Board Hearings: schedules offenders for parole board hearings, and records the findings
Gangs/Non-Association: tracks offenders associated with particular gangs and generates non-association lists
Property & Institutional Issue: registers and tracks offender property and administers the issuing of institutional clothing of other items
Visitors: schedules and/or records visits, checking for conflicts and restrictions on offenders or visitors
Image Display System (IDS): provides a search engine for retrieving offender images matching specific criteria, to construct "line-ups"
Personnel: records officer/staff information, with image capture for production of ID cards
Trust Accounting: a full double-entry accounting package that administers offender financial transactions from booking through release
Payroll: a companion module to Trust Accounting that maintains work assignments, calculates wages, and credits offender trust accounts
Commissary: a complete package for the operation of correctional canteens, with full inventory control and (when running alongside Trust Accounting) the ability to debit trust accounts directly for offender purchases
Billing of Services: tracks offender costs for billing to other agencies
The full set of cTAG modules are:
Intake & Discharge (kernel): client record search, intake/registration and discharge of clients
Schedules & Movements: client schedules and recording of movements; work reassignments
Reports & Assessments: tracks report requests and their assignment to officers
Orders & Conditions: records legal orders authorizing client supervision; includes the tracking of violations (breaches)
Sentence Accounting: records client sentence detail, with calculation of key administration dates customized for each jurisdiction
Case Management: assessments, supervision levels, plans of supervision and scheduling/tracking events against the plan
Programs & Services Administration: directory of available programs and services, client referral and scheduling, tracking attendance and performance; with option for contract management
File Tracking: comprehensive tracking of hard-copy client files, including merging/unmerging and generation of file labels
Integrated Word Processing: integrates word processing (i.e., MS Word) directly into cTAG for producing text reports to custom templates with automatic entry of cTAG data
Workload Management: reassigns work between offices or officers; inquires on weighted workloads
Electronic Diary: employee directory identifying scheduled events by office or officer
Community Financials: records client fees, fines and restitution obligations, tracks payment histories and assists in disbursement of collected funds
Imaging: electronically captures and displays client images with standard video equipment; images can be printed on any report or document
Ad Hoc Report Writer: custom report-building tool that extracts cTAG database information into user-defined report formats