The Record Visits screen tracks all upcoming scheduled visits for an offender. To cancel a visit, you simply have to locate the visit record and record a cancellation reason.
To access this screen from the Main Menu, select Institutions Visits Record visits.
If necessary, query in the Header block to locate the offender's record.
The Appointments block automatically shows any visit that has been scheduled for this offender, with the scheduled Visit Type, Location, Date, Start and End Time. The Record Counter at the top right of the block tells you if there is more than one visit. If necessary, use the arrow keys to scroll between visits to find the one being cancelled.
Fill in the Cancellation Reason field (List of Values available).
Click Save.